App / Sports
This Privacy Policy explains what information 99images collects when you use your account, how we use it, and what choices you have. Access to our platform and the rights described here depend on your local law and eligible regions.
When you create an account on 99images, we collect the details you provide during registration — your name, contact information, and the payment method you link, such as bKash or Rocket. We also record activity tied to your account: login timestamps, transaction entries, and in-session navigation. This data serves three purposes. First, it lets us process your deposits and withdrawals through the wallet rails you choose. Second, it helps us keep your account secure by detecting unusual access patterns. Third, it allows us to respond accurately when you raise a support question about a specific transaction or account step. We do not sell your personal data to third parties. Information shared with payment processors like bKash or Rocket is limited to what those processors need to complete the transfer you initiated. Retention periods follow the requirements of applicable law in the regions where access is permitted. Where local regulation requires us to hold transaction records for a defined period, we do so and delete them once that period expires. Your eligibility to exercise the rights in this policy depends on your local law and the regions where 99images operates.
Transaction entries for bKash deposits and withdrawals are logged against your account and held for the retention period required under applicable law.
Rocket payment data is passed only to the Rocket processor to complete your transfer. We do not retain raw wallet credentials on our servers.
Login times and session activity are stored to support account security checks and to help you trace a specific transaction if something looks wrong.
Data shared outside 99images goes only to processors completing your chosen payment, and only the fields those processors require to finish the transfer.
Not every interaction with your 99images account falls under this policy in the same way. Understanding the boundary helps you know where to direct a question and what protections apply to each part of your activity.
Registration details, login credentials and session records created through the 99images account interface are fully within this policy's scope.
Deposit and withdrawal records processed via bKash or Rocket appear in your account history and are covered here, though the payment processors also hold their own records under their policies.
Game titles from studios such as PG Soft, Pragmatic Play and Habanero are delivered through our platform. Your gameplay session data is logged under this policy; the studios' own data practices are separate.
Links to external sites, wallet apps or support channels outside the 99images domain operate under those services' own privacy terms. We do not control or cover them here.
You have concrete steps available to manage the personal information held against your account. Start by signing in and opening the account settings section — your registered contact details, linked payment method, and basic profile fields are visible there. If something is wrong, the same settings page lets you update your name, email address or phone number directly. For records you cannot edit yourself — such as historical transaction logs or a closed account's data — you can raise a request through the support route described in the next section of this page. We aim to respond to data questions within the timeframe required by applicable law in your region. Bear in mind that some records, particularly bKash and Rocket transaction entries, may need to be held for a legally defined retention period even if you ask us to delete them earlier. Your eligibility to request deletion or restriction depends on local law and the regions where 99images is permitted to operate.
Sign in, open account settings, and check the details held against your profile. Transaction history is in the payments section of the same area.
Update your contact information directly in account settings. Changes take effect immediately on the fields you can edit there.
For records outside the editable fields — historical logs, retention queries, or deletion requests — use the support contact route listed on this page.
If a data or privacy question is not resolved through self-service, our support team can escalate it. Use the live chat or email route shown in the support section below.
For any question about this Privacy Policy, the data held on your account, or a correction or deletion request, use the contact routes published on 99images. We do not accept privacy requests through unofficial channels.
Open the chat widget on the 99images site to raise a privacy or data question directly. This is the fastest route for account-specific queries.
Send a written privacy request to the support email address shown on the 99images contact page. Include your registered account email so we can locate your records.
For self-service corrections — contact details, linked wallet information — sign in and use the account settings panel before raising a support ticket.
Responsible data handling is built into the account and payment flows at 99images, not added on top of them. Here is how that works in practice across the areas that matter most to your account.
We use cookies to keep you signed in and to remember your account preferences between sessions. You can manage cookie settings through your browser. Disabling all cookies may prevent parts of the account from loading correctly.
Access to your account requires your registered credentials. We log unusual login attempts and may prompt additional verification steps if we detect access from an unfamiliar device or location.
We hold personal and transaction data for the period required by the law applicable to your eligible region. Once that period expires, records are deleted. bKash and Rocket transaction logs follow the same retention schedule.
When this Privacy Policy changes, we post the updated version on this page with a revised date. Continued use of your account after a change is posted means you have seen the updated terms. For material changes, we will notify you via your registered contact method.
These are the questions we hear most often about data, account records and your rights on 99images.
We collect the details you enter during registration — name, contact information and your chosen payment method such as bKash or Rocket. We also log account activity including login times and transaction records created when you make deposits or withdrawals.
Yes. Sign in to your account and open the payments or transaction history section. Each deposit and withdrawal entry shows the amount, method and timestamp. If a record looks wrong, raise it through live chat or the support email listed on this page.
Open account settings after signing in. Contact details and basic profile fields are editable there directly. For records you cannot edit yourself — historical logs or closed account data — submit a written request through the support email shown on the 99images contact page.
Only with payment processors completing a transfer you initiated — bKash or Rocket — and only the fields they need to finish that transaction. We do not sell personal data. Third-party game studios receive session data only as required to run the game you opened.
Retention periods follow the legal requirements of the region where access is permitted. Transaction records, including bKash and Rocket entries, may need to be held for a defined period even if you request earlier deletion. We delete records once the applicable retention period expires.
The rights described here apply subject to your local law and the eligible regions where 99images operates. If you are unsure whether a specific right applies to your situation, contact us through the support routes on this page and we will advise based on your account's region.